Streamlining Global Aircraft Spare Parts & Pilot Supplier Company with Process-Driven Supply Chain Management Services
Back Office Support
Client:
- U.S.-based company specialising in the sale of new and used airplane spare parts.
- Serves a global market with high demand for rapid and reliable parts sourcing.
Challenge:
- The time-consuming manual process to
- Research multiple vendors worldwide.
- Request and compare RFQs (Request for Quotations).
- Negotiate pricing and terms.
- Manage follow-ups, purchase orders, and logistics
- Difficulty ensuring timely delivery and best-value procurement.
- The lack of a streamlined, process-driven approach leads to operational delays and inefficiencies.
Solution:
- Implemented a structured RFQ process to reach multiple trusted vendors efficiently.
- Deployed negotiation strategies to secure optimal pricing and lead times.
- Provided end-to-end order tracking and logistics coordination.
- Centralized communication and documentation for transparency and accountability.
- Leveraged global vendor network and market intelligence to find rare or hard-to-source parts.
Outcome & Impact:
- Successfully reduced procurement turnaround time by 25%.
- Secured best-in-market prices without compromising quality.
- Ensured on-time delivery of parts, resulting in a 20% increase in delivery efficiency to meet client and end-user expectations.
- Enhanced client operational efficiency and customer satisfaction.
- Solidified reputation as a trusted global aircraft parts supplier.
Result:
By partnering with our expert supply chain team, the client transformed their procurement process—gaining speed, cost-efficiency, and reliability.
Testimonial:
I wanted to take a moment to acknowledge the scene team members who have made an impactful difference to the operation and success of this company since joining us over a year ago. This past month we were able to achieve its highest-grossing sales month in 13 years, in large part due to the contribution from the Velan team. Their level of work and attention to detail have allowed us to make more informed decisions when trading with our vendors/customers. We are truly grateful to have you on our team! – CEO, A leading Aircraft Parts and Pilot Supplier