All businesses are under intense pressure to earn value on their operational assets. But no two businesses are alike. That’s why Velan delivers its Business Support Services with an agile and customized approach.

Business Support Services extended by Velan makes an organization's workflow more effective and efficient through its tailored and bundled solution. Our approach is a collaborative one, immersing ourselves in a business and becoming a strategic partner throughout all stages of growth. Velan’s solutions and services to specific industries are listed below:

Travel & Logistics

Order Taking & Processing, Inventory Management, Payroll, A/P & A/R, CCTV Monitoring, Invoicing & Billing

Hosting & IT Companies

Server Management, Tier1 & Tier2 Technical Support, Bookkeeping, Web Research, Bulk Mailing, Application Development

Recruitment

Virtual Receptionist, Social Networking, Candidate Sourcing, Enabling Client and Candidate Connection, Bookkeeping, Payroll, Ad postings

Realty & Property Management

Marketing Assistance, Phone Answering, Tenant Support, Appointment Setting, Accounting, Transaction Coordinator, Listing Coordinator, Social media marketing, Inventory Transcription

Healthcare

Patient Scheduling, Insurance Verification, Charge Entry, Claims Submission, Payment Posting, Coordinating Insurance Transaction, Denial Management, AR, Patient Support, Accounting

eCommerce

Product listing, Product Categorization, Cataloging, Market Research, Product Scraping, Order Taking & Processing, Shipping , Drop Shipping, Return Order Management, Customer Support

Scanning and Indexing

Indexing(Online & Offline), Image Cropping, Forms Processing, Document Coding, Cataloging, Customer Support, Bookkeeping, Website Maintenance

Legal

Legal Coding(Subjective, Objective and InText Coding), Customer Support, Appointment Scheduling with Witnesses, Reminders/Tracking, Case log updates, Collection of case details, Website Maintenance, Bookkeeping

Retail

Product Research, Competitor Research, Contact manufacturers, CCTV monitoring, Server Support, Payroll, Inventory Management, Order Taking, Order Processing, A/P & A/R

Case Study

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