Velan, a managed service provider (MSP), offers third-party full range of IT services from monitoring & administration, process continuity design & implantation to disaster recovery. Velan’s Managed Services help businesses to cope with its day to day operational activities by providing a world class IT Outsourcing service to complement the existing current business infrastructure.

Managed services from Velan range from desktop support all the way through to infrastructure design, management and implementation. We provide specialist capabilities across multi-vendors such as HPE, IBM, Lenovo, and Dell systems. Velan extends IT infrastructure, applications, security and maintenance support on various engagement models including on-demand, short term or on a long-term basis.

Velan’s flexible services include hardware & software support, system & network monitoring, disaster recovery solutions, asset management services, on-call assistance, backup, security and helpdesk support. Velan employs a proactive approach so that customers’ businesses can run smoothly at all times.

Managed services are delivered 24/7/365 with response and resolution times that will suite business requirements. Our offerings cater to SOHO, SMBs, ISP, Data centres, Web development and hosting companies.

Remote IT Infrastructure Management (RIM)

Monitor & manage entire IT stack from hardware, software, network to business applications

Managed Cloud Services

Cloud Strategy, Cloud Deployment, Cloud Monitoring, Cloud Security, Cloud Backup & Diaster Recovery

Application Management Services

Application Performance Monitoring & Optimization, Application Troubleshooting, Feature Enhancement

Managed Services Details


Server, Wesbie, Resource Utilizatoin, Security, Mail Queue, Network, Event Logs

Server Administration

Service Management, Directory Services, Domain Controllers, Load Balancing, Fault tolerence, Linux & Windows

Tech Support

Level 1, 2 & 3 Support, Email, Chat & Voice Support

Email Management

Spam Filtering, Virus Protection, Email Backup & Restore, Email Server Hardware, Installatoin & Upgrade

Case Study


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