Blogs

Business Process Outsourcing (BPO) companies are uniquely positioned to improve the customer experience for their clients. They have the resources, expertise, and technology to deliver a high-quality customer service experience that can set their clients apart from the competition. In 2025, BPO companies will need to focus on the following four areas to continue to... Continue Reading

Despite its lack of glamour, data annotation is quietly emerging as one of the key areas of competition in a world where AI technology and its rapid development have become increasingly competitive. Individuals and large organizations alike face significant challenges due to outsourcing obligations in a world where backup responsibilities increasingly burden data annotation. The... Continue Reading

Technology is progressing at a headlong speed, and it is making communication and work possible in any corner of the world. Similarly, business process outsourcing (BPO) is gaining popularity and is massively growing. What has been the reason behind the massive growth? Businesses are embracing and appreciating the BPO model because it is one of... Continue Reading

Many machine learning (ML) projects require hundreds of thousands to millions of tagged data points for typically effective machine learning outcomes. Now in the era of digitization, this is even more factual as AI/ML evolves into a next-generation company imperative. This data annotation outsourcing is beneficial. More than just a time saver, this can make... Continue Reading

By all accounts, the Business Process Outsourcing (BPO) industry in India is a remarkable story, symbolizing the transformation of India coast-to-coast and meriting plaudits from luminaries and gurudoms around the world. The success includes a chapter in the best-selling Thomas Friedman book “The World Is Flat,” which highlights India as one of the world’s key... Continue Reading