Contact insurance companies, patients, and healthcare providers to follow up on outstanding medical claims
Identify and resolve issues with unpaid or denied claims
Ensure timely payment of claims by appealing denials and correcting any errors
Review and analyze insurance remittance advice to ensure accurate reimbursement
Maintain accurate and up-to-date records of all communication and actions taken
Collaborate with internal departments to resolve billing discrepancies and coding issues
Provide excellent customer service by effectively addressing inquiries and concerns
Stay updated on industry trends and changes in insurance regulations
4+ Years of experience in accounts receivable follow-up / denial management for US healthcare Providers / Doctors / Hospitals Fluent verbal communication abilities / call center expertise Knowledge on Denials management and A/R fundamentals will be preferred Willingness to work continuously in night shifts Basic working knowledge of computers. Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the client's medical billing software as part of the training. Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
Velan Info Services India Pvt. Ltd.
A1, Harsha Garden Masakalipalayam Road, Uppilipalayam Coimbatore - 641 015 INDIA