Process Executive

(JOB ID: 072026-62028)

Basic computer knowledge tical and problem-solving abilities.

Position Title: Process Executive

Experience: 0 to 1 Year

Posted On: 10-07-2026

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Roles and Responsibilities:

  • Key Responsibilities
  • Accurately post insurance payments (ERAs – Electronic Remittance Advice) and patient payments into the billing system.
  • Perform manual payment posting using EOBs (Explanation of Benefits) under the guidance of senior team members.
  • Ensure payments are correctly applied to the appropriate patient accounts and claims.
  • Post basic contractual adjustments, write-offs, and denials as per standard operating procedures.
  • Identify payment discrepancies or missing information and escalate them to the Team Lead or Quality Analyst.
  • Maintain high levels of accuracy while processing payment transactions.
  • Perform basic quality checks to ensure data accuracy before completing payment batches.
  • Meet daily productivity and accuracy targets as defined by the organization.
  • Maintain turnaround time (TAT) in accordance with client service level agreements (SLAs).
  • Collaborate with senior Payment Posting, Billing, and Accounts Receivable teams to resolve routine issues.
  • Follow HIPAA guidelines and maintain the confidentiality of patient information.
  • Adhere to company policies, client-specific workflows, and standard operating procedures (SOPs).
  • Participate in onboarding, classroom training, process updates, and continuous learning programs.
  • Prepare and submit daily productivity reports as required by the Team Lead.
  • Demonstrate a positive attitude, attention to detail, and a willingness to learn new payer rules and client processes.
  • Required Skills
  • Basic computer knowledge and proficiency in MS Excel.
  • Good typing speed and attention to detail.
  • Strong analytical and problem-solving abilities.
  • Good verbal and written communication skills.
  • Ability to work in a team-oriented environment.
  • Willingness to work in rotational or night shifts, if required.
  • Quick learner with the ability to adapt to new processes and technologies.

Candidate Profile:

  • Basic understanding of medical billing concepts is an added advantage. ·
  • Good computer proficiency with knowledge of MS Office, especially MS Excel. · Good typing speed with high attention to detail. ·
  • Strong analytical and problem-solving skills. · Good verbal and written communication skills. ·
  • Ability to work accurately with numerical and financial data. · Ability to learn new processes, payer guidelines, and client-specific workflows quickly. ·
  • Team player with a positive attitude and willingness to accept feedback. · Ability to work under deadlines while maintaining quality and productivity. ·
  • Willingness to work in rotational or night shifts based on business requirements. Preferred Qualities ·
  • Strong learning aptitude and adaptability. ·
  • High level of integrity and commitment to maintaining data confidentiality. ·
  • Self-motivated with a proactive approach to work. ·
  • Ability to follow Standard Operating Procedures (SOPs) and comply with HIPAA guidelines. ·
  • Good organizational and time-management skills. Training & Career Development ·
  • Structured on boarding and process training will be provided. · Hands-on training in ERA/EOB payment posting, quality standards, and client workflows.
  • Continuous learning opportunities with career progression into Senior Payment Posting Associate, Quality Analyst, or Team Lead roles based on performance

Why Should You Join Velan?

  • Excellent working atmosphere
  • Salary and bonus always paid on-time
  • You work for a company that has continuously grown for past 19+ years
  • Very supportive senior management
  • And lots more

Apply Now

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Velan Info Services India Pvt. Ltd.

A1, Harsha Garden Masakalipalayam Road, Uppilipalayam Coimbatore - 641 015 INDIA

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