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Inbound / Outbound Contact Center

Inbound Call Center Services

Client Speak

Inbound Call Center Services

Inbound call center services offer solution to customers for almost all the queries related to the products and services. These queries are usually related to account questions, technical support, sales, products or general company information. Velan's Inbound Call center provides dynamic support for all your inbound communications.

Our Services and Their Features

We ensure maximum phone productivity, better market coverage, faster ramp-up of new campaigns, skilled & professional talent pool, higher lead generation, wider customer base, increased sales are some of the reasons that make us the popular choice for our clients Inbound support needs. You need not make that "extra effort" to retain your customers and can concentrate on your core business activities. We at Velan Call Center act as an extension of your company by retaining your current customer base and bring in new customers through new marketing strategy for your product and services.

Why Velan?

  • Our Inbound Services are designed using latest software programs and infrastructure.
  • Call centers team members here are imbibed with the latest selling and cross selling techniques.
  • We ensure unsurpassed Inbound Call Quality and handle each call with utmost care, so that repetitive calls can be avoided.
  • You can count on us for best quality service and maximum customer satisfaction, because we put your customers first.