Answer phone calls and emails from tenants, vendors, and property owners.
Maintain up-to-date records of leases, maintenance requests, and tenant information.
Schedule and follow up on property inspections, repairs, and vendor appointments.
Prepare and distribute lease agreements, notices, and other documents.
Assist in collecting rent payments and sending reminders for delinquencies.
Support property managers with onboarding new tenants and move-out processes.
Accounts Payable (AP)
Review and verify invoices from contractors and service providers
Enter bills into accounting or property management software
Reconcile vendor statements and prepare payment batches
Assist in issuing checks or initiating ACH payments
Track recurring expenses (utilities, landscaping, etc.)
Accounts Receivable (AR)
Process tenant rent payments (check, ACH, online portals)
Post payments accurately in property management/accounting software
Send rent reminders and notices for late payments
Work with property managers on delinquency follow-ups
Prepare and send monthly owner statements if applicable
Excellent organizational and multitasking abilities.
Strong written and verbal communication.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Experience with property management software (preferred but not required).
Experience in customer service or administrative support
Experience in accounts receivable and accounts payable
Understanding of basic principles of finance, accounting, and bookkeeping
Superb time management and detail orientation
Velan Info Services India Pvt. Ltd.
A1, Harsha Garden Masakalipalayam Road, Uppilipalayam Coimbatore - 641 015 INDIA