In today's digital landscape, the protection of sensitive information has become a critical concern for businesses worldwide. ISO 27001, the globally recognized standard for information security, serves as the gold standard in securing valuable data. At Velan, we understand the importance of data security and have implemented ISO 27001 to establish a robust Information Security Management System (ISMS).

From stringent physical controls to operational security practices, we prioritize the confidentiality, privacy, and integrity of the data entrusted to us. Velan ensures the utmost protection for your valuable information.

Why is ISO 27001 important for securing information?

ISO 27001 is recognized as the global gold standard for information security. By implementing the Information Security Management System (ISMS) provided by ISO 27001, Velan ensures the secure handling of data within the organization.

How does SOC 2 compare to ISO 27001?

SOC 2 and ISO 27001, although distinct in their approaches, share similarities and are both crucial standards for information security.

SOC 2 is a framework developed by the AICPA to help service providers demonstrate that they have implemented appropriate controls to protect customer data. This framework encompasses five major services such as privacy, security, integrity, availability, and confidentiality. SOC 2 audits are conducted by independent auditors to assess whether a service organization has implemented the necessary controls and safeguards to meet these criteria.

On the other hand, ISO 27001 is an international standard developed by the International Organization for Standardization (ISO). It provides an extensive set of instructions to create, implement, maintain, and improve an ISMS (Information Security Management System.

An ISMS is a framework for managing information security within an organization. It helps organizations to identify, assess, and mitigate risks to their information assets. ISO 27001 covers various aspects of information security, including risk management, security controls, compliance, and continuous monitoring.

While SOC 2 primarily focuses on service providers and their ability to protect customer data, ISO 27001 has a broader scope and can be implemented by organizations of any size or industry. Both standards aim to ensure the security and integrity of information, but ISO 27001's focus is on establishing a systematic approach to information security management.

How hard is getting an ISO 27001 certification?

Obtaining ISO 27001 certification is a significant accomplishment, as only a limited number of companies are certified. According to ISO.org, last year, only 28,426 companies worldwide received this certification, including well-known names like Dell, Pfizer, and Vodafone.

How does Velan prioritize data security?

Velan understands the importance of data security, privacy, and confidentiality when outsourcing tasks to a trusted supplier. As a responsible business, we take the necessary precautions to safeguard customer data. Our implementation of ISO 27001 in all our offices demonstrates our commitment to data security.

What measures has Velan taken to protect sensitive information?

Velan deals with highly sensitive information on a daily basis, including but not limited to bank logins, credit card logins, and social security information. To ensure the safety of this data, we have implemented strict data handling procedures since the establishment of our company in 2007, resulting in no security breaches. Our clients trust us with their confidential information, enabling us to expand and employ hundreds of staff members.

Do Velan’s operations comply with privacy and confidentiality laws?

Velan is a registered company in India but adheres to the same privacy and confidentiality laws as its clients.

How does Velan protect data according to ISO 27001 requirements?

To protect customer data, we at Velan, have implemented several measures in line with the ISO 27001 information security requirements. These measures include physical and environmental controls, operational security controls, business continuity and disaster recovery processes, and human resources practices.

What physical and environmental controls does Velan have in place?

Velan maintains a secure physical environment through measures such as 24/7 security guards, fingerprint scanner access doors, restricted access to computing equipment, humidity, and temperature control in server rooms, backup power generators, and uninterruptible power systems.

What operational security controls are implemented by Velan?

Velan employs various operational security controls to protect data, including high-end firewall gateways, Symantec endpoint protection for malware detection, multiple Internet Service Providers for connectivity, information security staff monitoring, active directory authentication, restricted internet access, activity monitoring software, access restriction through password protection, and network security software.

How does Velan ensure business continuity and disaster recovery?

Velan has well-defined business continuity and disaster recovery processes in place. We maintain multiple offices in the same city, as well as offices in multiple cities and countries, which serve as backup sites for disaster recovery.

How does Velan manage human resources to protect data?

To maintain data confidentiality, Velan ensures that every staff member signs a non-disclosure agreement (NDA) and undergoes independent screening and background checks before employment. We also provide extensive data confidentiality training in accordance with ISO 27001 standards.

What certifications and approvals does Velan hold?

Velan’s data security practices are highlighted through various certifications and approvals we have obtained. We are ISO 27001 certified, PCI (Payment Card Industry) data security standard approved for handling credit card information, HIPAA (Health Insurance Portability and Accountability Act) compliant for confidential health records, approved by the Ministry of Communication & Information Technology (STPI, India).

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