"They made a good job. We worked with VelanInfo over three years. They managed our customer support very professional and knowledgeable at a reasonable price."
"You are really the best people we ever work with. You are our favorite because of the amazing quality of work you do. Working with you is a joy."
"You guys seem you have a lot of knowledge on the security field I really want to keep in contact with you to achieve our goals."
"Velan is an outstanding company when anyone needs help with writing or editing scripts and installation of programs, scripts and other challenges faced by webmasters...."
"Again many thanks. This step that we've just taken by having OpenBravo operable is crucial to the success of my business. It's such a relief .... "
Customer support is a very essential component for any business undertaking, its process involves planning, organizing and delivering relevant information in response to customer requirements using fast and reachable mediums such as telephones & emails. A quality customer care helps an organization to win a stream of new customers and retain the existing ones. Velan has an unbroken track record in providing a complete turnkey customer relationship management program to get you the expected results. With a gamut of outbound as well as inbound customer service the company works to satisfy numerous prestigious customers round the globe.
Our Services and Their Features
At Velan we act as your Customer Relationship Manager. We track the buying patterns of customers, detect trends and accordingly tweak your products/services. Customer service is the face of your company it can make or mar your reputation in the market.