Velan offers wide range of BPO services with the support of robust infrastructure, experienced manpower and latest technology. Velan’s outsourcing services help to focus on your core business and result in an increased revenue, competitive edge, and market share.

We act as a one stop solution for all your outsourcing needs. Our outsourcing services offer not only cost benefit but also enables the client to have an edge in the changing market condition ensuring faster business result and remain competitive. Some of our services include:

Data Entry
Velan specializes in capturing and processing data from diverse input sources, such as scanned images, fax, Web forms, and e-mails. With support of technology our data entry staff members ensure excellent conversion accuracy and fast turnaround time. Our Quality Assurance methods includes techniques like double entry, look-up table search, logical checks, Field Validation, proofreading etc., which ensures 99.95% accuracy in all our deliverables.

Forms Processing
Velan offers indexing service to capture critical information from structured or unstructured forms. Velan can capture the information quickly and accurately. We currently process thousands of form each day, including: Medical claims (HCFA, UB etc.), Invoices, Vital records, survey forms, Tax returns, Credit applications, Mortgage Applications, Warranty cards etc.

Document Coding and Indexing
Electronic storage and retrieval of documents depends on the quality of indexing. Velan has experience with a wide variety of coding and indexing techniques and our experienced operators handle the most critical projects.

Web Research
Velan offers internet related services including web research, data harvesting, and screen scrapping which have greatly added value to our clients globally. Our operators have clocked over 30,000 hours of internet research work.

Typesetting
Velan's typesetting services like XML/SGML/LaTex tagging and conversion services help preparing documents for large scale publishing, Updating and internet presentation.

Business Transcription
We can convert voice recordings to structured reports. Our experienced transcribers can transcribe recordings of meetings, conferences, seminars, focus group, interviews and have skills to produce accurate transcripts. We do customized reports as per the requirements. The input format shall be of voice files and document containing instructions. Our output usually will be a Word document, text file or as per client’s requirements. We offer quick turnaround time service and take utmost care for the confidentiality of both voice as well as data.

Electronic Medical Records Management
Medical records, including diagnostic and treatment information such as lab results, medication and radiology results are the pulse of the healthcare industry. Health Information Managers have a critical need to effectively manage and store these records, which contain massive amounts of patient specific information. We facilitate in converting these records into electronic format which enable them to store, process and retrieve on a rapid time frame.

Our major service offerings include :

• Document Scanning, data Conversion and uploading services
• Records Management and Storage

Highlights of this service offerings,

• We have experience in processing Healthcare documents
• We can convert from any source to required electronic format
• We can understand different types of documents as per the federal and state laws.

We perform data entry for all HCFA 1500, UB 92 (HCFA 1450), ADA dental and prescription claims.