We, at Velan, have been delivering Remote Managed Services (RMS) successfully to clients across the globe. Operating out of our offshore Remote Management Center located in Coimbatore, India, our RMS services manage your IT infrastructure. Our outsourcing services are designed to increase operational efficiency of our clients and relieve pressure on their existing resources.
We deliver 24x7 technical support services with response and resolution times that will meet your requirements. Our offerings cater for the wide spectrum - SOHO, SMBs, ISPs, Data Centers and Web hosting Companies.
With outsourced tech support, you enjoy cost-savings over monitoring and managing your IT components. You receive prompt reports / notifications. We add value by helping you to optimize the resources.
You can engage us in various working models. Co-sourcing, partnering with your existing team, or complete outsourcing. We can work together to come up any customized model to suit your requirement.
We have a very flexible business model. Other than the standard FTE count, hourly and ticket based billing, we are open to models which can be tailored to you.